If your suction cup is not sticking, follow to steps below.  

  1. Check the surface – The Time Timer WASH Suction Cup, as with all suction cups, adheres best to smooth, non-porous surfaces such as smooth tile, marble, glass, or mirrors. Surfaces should be totally free of any dirt or soap before trying to attach the WASH suction cup.
  2. Clean the surface and the suction cup – For more information about how to best prep the surface for cleaning, see “About the Time Timer WASH Suction Cup” 
  3. The cup may have become misshapen over time – if this is the case, put the suction cup in boiling water for a few minutes to help it reshape. 
  4. Still having issues? Contact us at info@robo-toys.com for a replacement suction cup.